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Gain access to key metrics such as the volume of incoming requests and your team’s average first response time.

Use email templates to quickly compose replies to common questions.

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Update the status of tickets in your inbox so you can keep track of every customer support request.

Integrate customer support email with your crm, project management, or other tool using Zapier.

Use automation and Keeping’s Workflows to automate your inbox and automatically process support tickets.

Pull reports that show how well your team is responding to customer support requests.

Avoid duplicating efforts. Keeping will tell you when someone else has already responded to an email or is in the process of responding to it, so you won’t waste your time working on the same customer request.

Add notes to emails to provide your team with more information on specific customer issues.

Turn emails into help desk tickets that can be assigned to members of your team.

Keeping turns Gmail into a customer support tool and help desk. If your team uses a shared inbox to respond to customer support requests, you can benefit from the Keeping Gmail extension. The best part? All of these features will be available directly within your Gmail inbox. Keeping is built with all of the features you need to efficiently manage customer support requests across all of your email accounts. When a new email arrives, simply click the icon to read and reply.ĭoes your team use a shared inbox to manage customer support requests? If so, the Keeping Gmail extension can drastically improve your productivity. You can run it in the background to get new email alerts when you are browsing the web. Get notifications and read emails without opening Gmail.

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Trimbox also gives you the option to delete all of the emails from the mailing list, potentially freeing up gigabytes of free space from your Gmail inbox.Ĭhecker Plus is an easy way to keep tabs on multiple Gmail accounts. And then with one click, you can unsubscribe from the newsletter without even opening up the email.

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When you install Trimbox, it scans your inbox for newletters and mailing lists. Trimbox is an easy way to unsubscribe from any mailing list. Now you can cross this item off of your to-do list in advance. You can write the email now and use the extension to schedule it so it is sent on the first of the month. This Gmail chrome extension also allows you to schedule when you would like an email to be sent.įor example, say you want to remember to follow up with a client on the first of the month. Use this extension to set reminders so you never forget when you should send a follow up email to a colleague.īut that’s not all the can do.

Just like Boomerang, the Gmail extension can help you remember to follow up on specific emails. To add this information, simply include the due date and priority level in the body of the email above the signature line. You can also assign a due date and priority level before converting the email to a task. The Todoist extension will automatically use the subject line as the name of the task and add the body of the email to the task comments section. How does it work? All you need to do is forward an email to one of your Todoist projects to convert it into a task. The Todoist Gmail chrome extension turns your inbox into an easy-to-use task management system. It also saves you from having to remember which emails you need to follow up on so you can focus on more important tasks. This prevents conversations from falling through the cracks simply because you forgot to follow up. Once you receive this notification, you will know it’s time to follow up with your contact regarding your last email. The boomerang will automatically notify you if the email recipient has not responded to your email within a specified period of time. This extension allows you to set a “boomerang” on any email you send.

BoomerangĪnyone who communicates with clients, vendors, partners, and co-workers via email can benefit from the Boomerang Gmail extension. But here a 16 extensions that we think can help you speed up the time you spend in your Gmail inbox. So what are the best Chrome extensions for Gmail? There are hundreds upon hundreds of Gmail Chrome extensions and I can’t say we’ve tried them all. If you decide you don’t like a particular Chrome extension, you can click the “three-dots” menu in the upper right corner of Chrome, then “More Tools”, and then Extensions to see a list of your installed extensions. After you install an extension, you usually need to refresh your browser tab to make it appear. Search by term or app and then click the Add to Chrome button to install it in your browser.

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Visit the extensions section of the Chrome Web Store to download and install a Chrome extension.

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Free Trial How do you get Gmail extensions for Chrome?